Tuesday, 28 January 2014

‘Legendary Customer Service’ meet ‘ICS Qualifications’

Martek Marine have recently seen the launch of ‘The Legends’ project! The overall aim of the project? To create Legendary Customer Service for you, our customers.

Our aim is to provide you with a memorable experience at every point of contact with Martek and be the best in the industry at serving your needs.

The qualifications that we are undertaking with the Institute of Customer Service let us recognise that we are giving you legendary customer service. All our customer facing employees have just stated on the pathway towards these qualifications, , and we hope to complete this within the next quarter. These recognised awards will complement their day-to-day jobs and will also stay with them throughout their career.

We’ll report on our employees progress throughout this qualification, so keep watching this space!

No comments:

Post a comment

If you have an opinion on this subject then why not share it with us and other readers of this blog?